Privacy Policy

Welcome to Zalooq. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with our services.

By using the Zalooq website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you use our website, we may collect the following information:

Personal Information

• Full Name

• Email Address

• Phone Number

• Shipping & Billing Address

• Payment Details (processed securely through trusted payment providers)

Order Information

• Products Purchased

• Order History

• Transaction Details

• Delivery Information

Technical Information

• IP Address

• Browser Type

• Device Information

• Pages Visited

• Website Usage Data

• Cookies and Similar Technologies

How We Use Your Information

We use your information to:

• Process and deliver your orders.

• Provide customer support.

• Send order confirmations and shipping updates.

• Improve our website and shopping experience.

• Prevent fraud and unauthorized transactions.

• Respond to your inquiries.

• Send promotional offers and updates (only where permitted by law or with your consent).

Cookies

Our website uses cookies to improve your browsing experience. Cookies help us remember your preferences, analyze website traffic, and enhance site performance.

You can disable cookies through your browser settings, although some website features may not function properly.

Information Sharing

We respect your privacy and do not sell or rent your personal information.

Your information may be shared only with trusted third parties when necessary, including:

• Courier and delivery partners

• Payment service providers

• Website hosting and technology providers

• Legal authorities when required by applicable law

These partners receive only the information necessary to perform their services.

Data Security

We use reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

While we strive to protect your data, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information.

• Request correction of inaccurate information.

• Request deletion of your personal data.

• Withdraw consent for marketing communications.

• Request information about how your data is used.

To exercise these rights, please contact our customer support team.

Third-Party Links

Our website may contain links to third-party websites. Zalooq is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. The latest version will always be published on this page with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact the Zalooq Customer Support Team through the contact details provided on our website.

Thank you for trusting Zalooq. We are committed to protecting your privacy and providing a secure online shopping experience across Pakistan.